Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

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You could check the logistics information at any time. If you have any questions, just contact us.

If your payment fails, you can contact your bank (sometimes the failed reason is declined by the issuer)and try to pay again or contact our to help you pay.

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longmada vaporizer coils can wipe the inside of the pot with alcohol. If the heating plate is dirty, you can use an empty pot and heat it once or twice without putting anything in it. It will clean automatically. Do not heat the empty pot too many times. Too many times will easily burn it. Do not use alcohol to clean when it is hot. The heating plate will crack when it touches alcohol.

You can contact us through our contact page! We will be happy to assist you.