About Payment

When paying with a credit card,there can be several common payment failure situations.

Here are some typical scenarios and how to solve them.

Please do not use a computer to place orders. It is recommended to use mobile payment.

    1.Billing Address Mismatch

    • Situation: The billing address you provided during checkout does not match the address associated with your credit card.
    • Solution: Double-check and enter the correct billing address during checkout. If you recently moved or your address has changed, update your credit card information with your issuer.

    2.Declined by the issuer

    • Situation: The credit card issuer suspects fraudulent activity and declines the transaction.
    • Solution: Contact your credit card issuer immediately to verify the transaction. Once they confirm your identity, you can attempt the purchase again.

      3.High risk control

      • Situation:High risk control
      • Solution:The following countries or regions cannot pay.Due to platform reasons. You need to contact us for other payment methods.

      Country or region list 

      *Mainland China,

      *Hong Kong, China

      *United States (New York, Chicago, San Diego, San Jose)

      *Australia (Canberra)

      *Serbia

      *Congo

      *Albania

      *Croatia

      *India

      *Russia

      *Myanmar

      *Bulgaria

      *belarus

      *Brazil

      *Israel

      *iran

      *Venezuela

      *North Korea

      *Singapore

      *the Philippines

      *Afghanistan

      4.Unable to pay due to other reasons

      • Situation:Does not belong to the above situation
      • Solution:Contact our customer service, they will help you place an order.

      Contact information: 

      Whatsapp:+8618971406320

      Whatsapp:+8618971406320

      Email: longmadavape@gmail.com

      If you have paid successfully, please ignore.

      Thanks.

      Longmadavape Store

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